Terms and conditions

Terms and Conditions

Definitions
For the purposes of these terms and conditions, "the Company", "we" or "us" refers to Great Blue Heron Casino. These terms and conditions govern your use of our services and products.
Eligibility
To be eligible for membership with us, you must be at least 18 years old (or such higher minimum age as is applicable in the jurisdiction where you reside) and not prohibited by law from participating in gaming activities. You may only open one account per person or entity. If we reasonably believe that any information you have provided to us is inaccurate or incomplete, we reserve the right to terminate your membership with immediate effect.
Use of Services
You agree to use our services for personal, non-commercial purposes only and not for resale or re-sale by yourself or a third party. You may not provide access to your account details to any third party without first providing us with prior written notice. All gaming is conducted on the basis that we are located in Ontario, Canada.
Payment Terms
All payments must be made directly through our online payment system. We reserve the right to require you to produce documentation (e.g. a valid government-issued ID) at any time before or after opening an account with us if necessary for compliance and verification purposes. You agree to provide accurate information about your name, address and other personal details in relation to deposits made through our payment system.
Withdrawal Terms
Any withdrawals from winnings will be processed within a maximum of 48 hours (Monday-Friday) after receiving all necessary documentation. A withdrawal may incur processing fees depending on the method selected by you.
Responsible Gaming Policy
We are committed to responsible gaming practices and promoting problem-free gambling for all our customers. We encourage responsible gaming behavior and provide tools in this regard, including self-exclusion options (please see further below). If we suspect that a customer is displaying signs of problematic gambling behaviour we reserve the right to restrict their access until they seek help from relevant agencies.
Self-Exclusion
You may opt out for a period not exceeding six months at any time by selecting this option in your account settings or contacting our Customer Services team via phone or email (with such change taking effect on the date of request). Once a self-exclusion has been placed you will no longer be able to create new gaming accounts and you shall receive an email confirming same. You may apply for reinstatement after six months but this is subject to review by us.
Customer Account Restrictions
In our sole discretion, we reserve the right at any time to restrict access or remove your ability to make deposits into your account if: (i) there have been a number of failed transactions; (ii) there has been a large single transaction over what would normally be expected for you given previous gaming history; and/or (iii) if it is reasonable for us to believe that such restrictions are needed due to risk management considerations.
Gaming Rules
Our gaming rules govern the way in which we provide online games including but not limited to all casino games available within our platform. These can be found here: [link]. By playing any game through this site you acknowledge and agree that your use will at all times comply with these terms as well as applicable law.
Dispute Resolution
In the event of a dispute, please contact us first in writing stating specific details about what has happened so we may work to resolve it promptly. If unresolved by agreement between parties then this shall be governed under relevant laws and courts applicable for our location in Ontario Canada where no local jurisdiction rules conflict with Ontario legislation.
Governing Law
These terms are subject to the laws of the Province of Ontario, Canada (and the federal laws thereunder) which will govern their interpretation in any dispute between us including those arising out of these terms themselves or a related agreement made under them.
Termination
We may terminate these Terms and Conditions at any time with immediate effect for good reason such as non-payment; misrepresentation about eligibility; fraud; abuse by you against another person using the platform etc., without limitation - although, if termination is solely due to suspected wrongdoing or misuse it will only be done in consultation with relevant authorities. If terminated following breach please also note there might not even necessarily need special notice since this situation often involves a very real risk where safety & regulatory considerations require swift action.
Entire Agreement
These Terms and Conditions represent the entire agreement between us concerning your use of our services, supersedes all prior agreements, understandings or representations whether written, verbal or by conduct regarding same subject matter and no modification hereto will be binding unless expressed in writing signed on behalf of both parties here to which this document has been delivered.
Assignment
Neither party may assign their rights under these Terms without the prior written consent from the other except for merger & acquisition activities with proper notice given first by them within 30 days, after taking steps to complete same.

By continuing use our site you accept all terms above