Privacy Policy

Data Protection Policy

At Great Blue Heron Casino, we respect your right to privacy and take the protection of your personal data seriously.

Collection of Personal Data

We may collect information from you through various means when you register for an account or participate in activities at our casino. This can include name, email address, postal address, phone number, date of birth, and other relevant details necessary for us to provide services tailored to your preferences.

Purposes of Processing Personal Data

We will use the information we collect about you primarily to:

Provide you with access to your account, including rewards and benefits.
Inform you of our products and services that may interest you based on your preferences.
Improve user experience by analyzing usage patterns and trends.

Sharing Your Information

To provide a better experience for our valued customers, we might share certain information about you within the following categories:

Great Canadian Entertainment affiliates
Ontario Lottery and Gaming Corporation (OLG)
Other authorized third parties as required for regulatory or operational purposes

We will never sell your personal data to any external party.

Data Retention

Your data is stored securely on our servers, and we retain it in accordance with applicable laws and regulations regarding data retention periods. We review our data management practices regularly to ensure compliance with these guidelines.

Security Measures

To safeguard the confidentiality of your information:

Our website uses industry-standard Secure Sockets Layer (SSL) encryption technology.
Servers are protected by state-of-the-art security measures, including firewalls and access controls.
Only authorized personnel have access to confidential data.

Your Rights

Under applicable laws, you have rights regarding the use of your personal information:

The right to request access to and review of your personal data
The ability to modify or correct inaccuracies in your details
To restrict processing for legitimate interests unless compelling reasons exist

You can exercise these rights by contacting our support team.

Changes to Our Policy

We reserve the right, at any time, to update this policy as necessary to reflect new practices and regulatory requirements. This will be communicated via email or on-site notifications whenever significant changes occur.

If you have questions about our data protection policy or would like more information, please contact our support team for assistance.